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Conditions

General Terms and Conditions (GTC) for alpinelab.de

§ 1 Scope

1.1. These General Terms and Conditions (hereinafter "GTCs") apply to all contracts concluded between the operator of the website [your website] (hereinafter "Provider") and the customer (hereinafter "Customer") via the website's online shop.

1.2. Unless expressly agreed in writing, these General Terms and Conditions apply exclusively. Deviating or conflicting conditions of the customer are not recognized unless the provider expressly agrees to their validity in writing.

§ 2 Conclusion of contract

2.1. The presentation of the products in the online shop does not represent a legally binding offer, but a non-binding invitation to place an order. Errors excepted.

2.2. By sending the order, the customer submits a binding offer to purchase the selected goods. The provider confirms the receipt of the order immediately by e-mail (order confirmation).

2.3. The acceptance of the offer takes place through the delivery of the goods or through the sending of an explicit declaration of acceptance by e-mail (shipping confirmation) by the provider. The contract is only concluded with this acceptance.

§ 3 Prices and terms of payment

3.1. The prices quoted are final prices in euros and include the statutory value-added tax. Shipping costs and any other additional costs are not included in the prices and are shown separately.

3.2. The customer can pay in advance, PayPal, credit card, direct debit or other payment methods offered in the online shop.

3.3. The customer undertakes to pay the purchase price immediately after conclusion of the contract, unless otherwise agreed.

§ 4 Delivery and shipping conditions

4.1. Delivery is made to the delivery address specified by the customer.

4.2. Unless otherwise stated in the offer, the delivery time is usually 3-5 working days.

4.3. If the delivery fails despite repeated delivery attempts, the provider can withdraw from the contract. Any payments made will be refunded to the customer immediately.

§ 5 Retention of title

The delivered goods remain the property of the provider until the purchase price has been paid in full.

§ 6 Right of Withdrawal

The customer has the right to revoke this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which the customer or a third party named by him who is not the carrier took possession of the goods. In order to exercise the right of withdrawal, the customer must inform the provider of his decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). To meet the cancellation deadline, it is sufficient for the customer to send the communication regarding the exercise of the right of cancellation before the cancellation period has expired.

§ 7 Consequences of revocation

7.1. If the customer withdraws from this contract, the provider shall owe the customer all payments that he has received from him, including delivery costs (except for the additional costs resulting from the customer choosing a different type of delivery than that offered by the provider , chose cheapest standard delivery) immediately and at the latest within fourteen days from the day on which the provider received the notification of the cancellation of this contract. For this repayment, the provider uses the same means of payment that the customer used for the original transaction, unless something else was expressly agreed with the customer; under no circumstances will the customer be charged for this repayment.

7.2. The customer must return or hand over the goods to the provider without delay and in any case no later than fourteen days from the day on which he informed the provider about the cancellation of this contract. The deadline is met if the customer sends the goods before the period of fourteen days has expired.

7.3. The customer bears the direct costs of returning the goods.

7.4. The customer is only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

§ 8 Warranty

8.1. Warranty rights apply.

8.2. In the case of used goods, the warranty period is one year from the handover of the goods to the customer, in deviation from the statutory regulation. The one-year warranty period does not apply to claims for damages and reimbursement of expenses by the customer due to defects if the provider is liable on the basis of statutory regulations.

§ 9 Liability

9.1. The statutory regulations apply to claims for damages and reimbursement of expenses by the customer against the provider, unless otherwise specified below.

9.2. The provider is liable without limitation for damages caused by intentional or grossly negligent actions, fraudulent intent, breach of guarantees, claims under the Product Liability Act and for damages resulting from injury to life, limb or health.

9.3. In the event of a slightly negligent breach of essential contractual obligations, the provider's liability is limited to the foreseeable damage that is typical for the contract. Essential contractual obligations are those whose fulfillment is necessary to achieve the purpose of the contract and on whose compliance the customer can rely.

9.4. Liability for damage caused by slight negligence that does not fall under Section 9.3 is excluded.

9.5. The limitations of liability also apply to the vicarious agents and legal representatives of the provider.

§ 10 data protection

The protection of the customer's personal data is an important concern for the provider. The data protection declaration, which can be viewed on the provider's website, informs the customer in detail about the type, scope, purpose, duration and legal basis of the processing of personal data.

§ 11 Final Provisions

11.1. Should individual provisions of these General Terms and Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected.

11.2. The law of the Federal Republic of Germany applies to contracts between the provider and the customer, excluding the UN Sales Convention. For consumers, this choice of law only applies if the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has his habitual residence.

11.3. If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the provider is the provider's registered office.

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